Certain glooche products may be offered as a subscription, pre-order, or try-before-you-buy purchase. This Cancellation Policy explains how you can modify or cancel these types of orders.

Subscriptions

When you purchase a glooche subscription, you will receive recurring deliveries based on the subscription frequency you select at checkout.

Your payment method will be securely stored and charged for each scheduled delivery unless you choose an available prepaid subscription option.

Some subscriptions may automatically renew at the end of the subscription period. If you do not wish to continue your subscription, you can cancel it before your next scheduled renewal or charge.

You can manage, modify, or cancel your subscription through the links provided in your order or subscription confirmation emails.

For information about returns and refunds, please refer to our Returns & Refunds Policy.

Pre-Orders

When you place a pre-order with glooche, you are purchasing a product that is not currently available for immediate shipment or is scheduled to become available at a later date.

Depending on the pre-order, we may collect the full payment, a partial payment, or authorize your payment method at checkout and collect the remaining amount at a later date.

You may cancel an eligible pre-order before it has been processed or fulfilled. Once an order has been fulfilled, it can no longer be canceled. However, it may still be eligible for a return or refund in accordance with our Returns & Refunds Policy.

Try Before You Buy

For products offered through a try-before-you-buy program, we may authorize your payment method before fulfilling your order.

You will receive a specified trial period to decide whether you would like to keep the product. If you do not return the eligible product within the stated trial period, your payment method will be charged the applicable purchase price.

Any returns made under a try-before-you-buy offer are subject to the terms provided with the offer and our Returns & Refunds Policy.

Need Help?

If you have questions about modifying or canceling an eligible order or subscription, please contact glooche customer support at support@glooche.com.